Chandigarh Power Distribution Limited (CPDL), operates under the CESC power business of RP-Sanjiv Goenka Group. Effective 1st February 2025, CPDL has acquired 100% stake in the power distribution and supply business of Chandigarh, taking full responsibility for electricity distribution and retail operations across the region of UT Chandigarh.
Sector
Power
Location
Chandigarh
Operating Since
2025
Employees
527
Business Head
Arun Kumar Verma
Director
Business Head
Mission
To consistently innovate and improve business processes, implement the best available technologies to provide error-free services to the customers through an empowered, committed, and creative workforce.
CPDL serves over 1.2 million citizens across a geographical area of 114 sq. km, with a diversified consumption mix:
Domestic: 48.87%
Commercial: 30.83%
Other Categories: 20.30%
Facilities Overview
Corporate Office
Chandigarh Power Distribution Limited SCO 33, 34 & 35, 4th Floor Sector-34A, Chandigarh – 160022, India
Field Operations Structure
4 Divisions
10 Sub-divisions
14 Complaint Centres
Key Operational Statistics
Scale and performance indicators
Geographical Area: 114 sq. km
Field Operations Structure: 4 Divisions & 10 Sub-divisions
1 Substation (220 kV)
18 Grid Substations (66/33/11 kV)
Peak Demand: 465 MW (Jun’25)
Energy Sales: 1746 Million Units (FY 2024–25)
Power Distribution Process Flow: From Grid to Consumer
Committed to Clean Energy and Efficiency
CPDL has undertaken several initiatives focused on sustainability and energy efficiency.
Around 70% of total power requirement is procured from renewable (green) energy sources, including wind, hydro, and solar
The company is committed to reducing its carbon footprint and supporting the clean energy transition
Through its Power Purchase function, CPDL:
Optimises demand forecasting
Improves power scheduling
Balances the power mix
Ensures efficient utilisation of contracted power
Minimises energy losses and deviation charges
How CPDL Ensures Service Excellence
CPDL ensures service excellence through a consumer-centric and technology-enabled framework focused on:
Reliability
Responsiveness
Transparency
Continuous improvement
Reliable Power Supply
Systematic network strengthening
Preventive maintenance of substations, feeders, and distribution transformers
Continuous monitoring of reliability indices such as SAIFI (System Average Interruption Frequency Index) and SAIDI (System Average Interruption Duration Index)
Consumer Service Delivery Channels
Consumer services are delivered through multiple channels, supported by defined turnaround times and end-to-end digital workflows via SAP IS-U (Industry Solution for Utilities) for applications, billing, payments, and service request tracking.
Certified to ISO 27001 (Information Security Management System), ensuring confidentiality, integrity, and availability of information assets
Implemented structured Quality Management System
Implemented Occupational Health & Safety framework
ISO 9001 (Quality Management System) and ISO 45001 (Occupational Health & Safety Management System) are under planning and implementation, with certification targeted as per the approved roadmap
Research & Development Initiatives
CPDL focuses on:
Continuous process improvement
Technology adoption
Operational innovation
Structured business excellence initiatives
Digital transformation projects
Performance-driven reviews
These initiatives aim to enhance service quality, reliability, and customer experience.
Our Leaders
Alice Johnson
Senior Marketing Manager
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Years on board
8 Years
Driven by a passion for marketing innovation, challenges, and team growth, Alice finds motivation in making a substantial impact.
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Our Leaders
Arun Kumar Verma
Director
work
Responsible for
Overall Administration, Strategic Direction & Governance
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Years on board
1 Year
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What motivates me
"I am motivated by setting strategic direction, leading with accountability, and building institutions that deliver long-term impact."
Our Leaders
Pramod Kumar Mishra
Chief Transformation Officer
work
Responsible for
Transformation Cell
event
Years on board
6 Months
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What motivates me
"Driven by service before self, with a focus on simplification, data-led decisions, team empowerment, and technology-driven transformation to build a future-ready organisation."
Our Leaders
M.P. Wasal
Chief Networking Officer
work
Responsible for
Distribution Operations
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Years on board
1 Year
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What motivates me
"During my school days, my motto was 'GOOD TO BETTER'. This slogan always motivated me to do meaningful work with sincerity, integrity, and dignity, and giving my best while treating work as a form of worship."
Our Leaders
Anomitra Dhali
General Manager
work
Responsible for
Distribution Operations
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Years on board
1 Year
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What motivates me
"I am motivated by working with people and by responsibilities that encourage learning, growth, and meaningful contribution."
Our Leaders
Ashutosh Singh
Head - Finance & Accounts
work
Responsible for
Accounts and Finance
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Years on board
1 Year
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What motivates me
"The people, culture, and values of the RPSG Group, along with a long-standing professional and emotional association, motivate me to continue contributing meaningfully."
Our Leaders
Sandeep Rai
Head - HR & Admin
work
Responsible for
HR & Admin
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Years on board
1 Year
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What motivates me
"People are the foundation of every organisation. My motivation lies in building a culture of trust, accountability, and engagement, where individuals and teams can perform at their best."
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